A blueprint that renewed confidence and belief, ranking 1st on the FTSE 50 Clarity Index.
9%
increase in engagement
111p
increase in share price
Hear the story with Sarah Morris, former CPO
What made the difference?
Over the previous five years the business had been subject to multiple changes of leadership, strategy - and even purpose. All of which left colleagues cynical, tired and disengaged. With the Exec Team we set about arguing out and nailing down a blueprint that would last.
That blueprint has remained consistent for 6 years, providing the simplicity and edge needed to reignite clarity and belief in every employee. And it has continued to drive innovation and step change behaviour and action by teams everywhere.
How did we do it?
"Their ability to grapple with us in the business – develop, challenge, understand the global context and deliver in extremely tight timescales was nothing short of the work of magicians"
Sarah Morris, Managing Director, Bain Capital